Customer Inquiries & Issues
37%- "Water bottles"
- "Double order"
- "Not staying cold"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Owala Phone Number | 1 (844) 942-1337 |
| Average Hold Time | 00:00:35 |
| Average Calls duration | 3 minutes |
| Most Popular Owala Email Address | customerservice@owalalife.com |
| Owala Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (24% reported full resolution) |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Product/ service, return/ replace, shipping and delivery |
| Prepare before the call to Owala | Order id or tracking number or first and last name |
Business Hours:
Monday - Friday: 8:00am - 5:00pm
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.